Last updated: October 06, 2025

1. Regions
We ship globally where permitted by law.

2. Processing Time
1–3 business days after payment confirmation.

3. Carriers
DHL, FedEx, UPS, or equivalent services.

4. Shipping Costs
Calculated at checkout; may include promotions.

5. Customs & Duties
Recipient responsible for import fees and taxes.

6. Delivery Time
2–7 days domestic; 5–14 days international.

7. Tracking
Tracking numbers provided by email.

8. Lost/Damaged Packages
Report issues within 7–14 days. Replacement or refund based on carrier resolution.

Contact: support@adonyxbio.com | +1 (512) 762-5154